Twillory Return Policy (2024)

FAQs

Where does Twillory ship from? ›

Frequently Asked Questions. How can I track Twillory order status? Is Twillory from USA? Yes, Twillory is from USA.

Estee Lauder Online Return Policy

We accept returns for products purchased from esteelauder.com only, and all returns are inspected upon return. Products purchased from Esteelauder.com must be returned in new or gently used condition and within 60* days from date of purchase.

To exercise any of these rights, please reach out to us at help@twillory.com or (516) 444-3420.

Sometimes an item you bought doesn't work as expected or isn't what you really wanted. If not, you'll want to return it to the shop where you purchased it. Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit.

Twillory was founded in 2014 by a group of neighborhood friends and families, hardworking immigrants from Europe and South America with deep experience in the garment industry. We felt that what passed for "performance" menswear at the time didn't deserve an encore.

Twillory has roots in shirt-making going back decades and its production processes include extra steps to ensure its shirts consistently fit as marked, CEO and founder Asher Weinberger says.

Can I get a return or replacement if the item breaks after 30 days? You have six months to return a faulty item and the burden of proof is on the retailer to prove the item wasn't damaged. They are allowed to have one crack at a repair or replacing the item, but after that, you can ask for a refund.

Depends on the store. If you have a receipt, the returns policy should be on it. If not, you can ask instore or it might be on their website. Make sure you return the item within 30 days — after this point, the retailer can give you a repair or replacement, but you're not entitled to a refund.

Generally, most sellers have a return policy that ranges from 7 to 30 days. It's important to carefully review the terms and conditions of the seller's return policy to understand the exact timeframe within which you can return an item for acceptance or rejection.

Twillory's products are tailored to modern men seeking functional, versatile, and comfortable business attire without the need for dry cleaning or ironing. It is based in Valley Stream, New York.

How to redeem Twillory points? ›

Redeeming your points is easy! Click Redeem My Points and copy & paste your code at checkout.

To exercise your rights to know and/or to delete described above, please submit a verifiable consumer request to us by either: Calling us at (323) 840-3040. Emailing us at Contact Us.

Parcel Return Service (PRS) is one of several USPS Return Services options that allows consumers to return merchandise to merchants without paying postage.

Twillory's products are tailored to modern men seeking functional, versatile, and comfortable business attire without the need for dry cleaning or ironing. It is based in Valley Stream, New York.

Most of our button-down shirts are manufactured in Vietnam, while some (like some of our untuck(able) shirts) are manufactured in China. Our Performance Pants, Performance Denim, and Blazers are manufactured in Mexico and Bangladesh, and our Athleisurewear is manufactured in Thailand, Bangladesh, and Haiti.

The fit of these shirts is everything I could ever dream of for off-the-rack—or off-the-internet—clothing. Each shirt felt like it was tailored to my body. I'm normally in between a men's size L and XL, and Twillory offers exactly that—a 17 in men's dress shirts, which in Twillory sizes is a L/XL.

Please note that all U.S. Website purchases are processed in and shipped from France.